Mattinson Partnership Logo

Placeshaping and Communities Manager


Your Consultant

Follow us on social media to keep up to date with new roles, market trends and other events

Back to Vacancies
London 109 The Print Rooms London SE1 0LH Mattinson Partnership Placeshaping and Communities Manager Apply Now

Reference #: 21991_1693908095
Location: London
Salary: £45000 - £55000 per annum
Sector: Construction & Property
Type: Permanent
Posted On: 05/09/2023

The purpose of this role is to implement a lively events programme which animate the spaces and engage the community. They are looking for someone to be on site 5 days a week to really get the programme up and running.

You will oversee customer brand touchpoints and ensure all marketing is consistent across all channels, including digital and social media, PR, and on-site communications. You will also be responsible for delivering events-based activities and to ensure compliance with H&S requirements, with safe set up and break down of all activities.

Key Responsibilities

  • Own the development and implementation of an exciting and dynamic events and enlivenment strategy, focusing on year-round activities on site and driving enhanced levels of occupier engagement both physically and digitally.
  • Ensure you are up to date with trends to put on relevant, exciting and high-end events
  • Propose budgets, agency support and resource needed to deliver the plans to the client and manage the plan to the agreed budget / resource.
  • Provide monthly reports to senior management and the client on all Place activity Offer insights and suggestions on innovations and potential alterations to plan based on results.
  • Implement a programme of customer (occupier) engagement that runs year-round, including opportunities to build insight and implement a programme of continual development.
  • Oversee to the annual occupier engagement survey programme led by central team and encourage adoption and completion of the survey amongst occupiers.

You will need:

  • Self-motivated, able to work on own initiative and customer focused.
  • Excellent inter-personal skills, a proven track record in managing change, extensive experience in managing budgets, good strategic vision and a strong commitment to customer service.
  • Prior experience in a customer-facing role.
  • Experience in the supervision of service partners.
  • Excellent communications skills to develop and maintain strong relationships with all key stakeholders
  • Both proactive and reactive with occupier requests and deliver a service tailored around their needs
  • Good time management skills able to respond to client/contract deadlines.
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events) and customer satisfaction.
  • A good team player who thrives in a fast-moving working environment.
  • Copywriting across different media: the ability to write newsletters, communicate with all stakeholders and be able to use systems and social media.
  • Experience of direct liaison with customers, clients, local authorities and other stakeholders.

If you are dynamic, passionate and enjoy working in a fast pace environment then this could be the role for you. Please apply or contact me to discuss further.

Apply Now
Log In.

Apply now:

Placeshaping and Communities Manager (#21991_1693908095)

Please note: we only accept .doc, .docx and .pdf files

Refer A Friend:

Placeshaping and Communities Manager (#21991_1693908095)

London Wildlife Trust.

We are proud partners of The London Wildlife Trust, a charity dedicated to protecting the wildlife and wild spaces of London by driving environmental projects throughout the city. Our team often get involved at ground level in Wild Workdays by helping to maintain and restore treasured spaces and land… we love to get our hands dirty! We also run multiple interactive workshops, providing their conservation trainees with invaluable career advice and insights into the environmental sector to prepare them for employment. Most recently, we worked with young people taking part in their Keeping it Wild programme, which engages young people from backgrounds currently under-represented in nature conservation.

Royal Town Planning Institute.

The RTPI represents planning professionals in the UK and Ireland and aims to encourage the development of vibrant and prosperous places and communities. Our Senior Consultant Freddie enthusiastically attends the annual Planning Convention, and we host several events throughout the year to show our support, including drinks networking and a literal pub quiz. We also keep in close contact with our friends down under, at the Planning Institute Australia and New Zealand Planning Institute. In addition, we sponsor the London Planning Summit, an event designed to address the biggest challenges facing the industry. This is our opportunity to stay on top of the latest changes in town planning by meeting with other key professionals in the sector, while celebrating our achievements.

Land Securities Group Plc.

One of our clients, LandSec, are the clever people behind Girls Can Do It Too, an initiative designed to encourage girls to consider a career in construction. Currently, only 11% of the construction workforce are female, and LandSec are attempting to increase this number by providing education and engagement projects and workshops for girls aged 11-13. Featuring workshops on demolition and tower building, as well as challenging the girls to design a planning project of their own (with a focus on budgeting and environmental considerations), LandSec have proven their dedication to addressing the need for diversity in this very male dominated industry. Ruth assists the project by sharing her fascinating insights into the industry and is even on the project judging panel!

Urban Land Institute.

In partnership with Urban Land Institute we are able to play an imperative role in creating a larger and more diverse pool of candidates within the planning & property professions. Working in schools we take part in the Urban Plan Educational workshops programme, which has now reached more than 2,500 pupils in 100 schools since its launch. Alongside more than 200 industry volunteers engaged across the country, we provide invaluable industry & careers advice to students while guiding them through their workshops and helping judge their presentations.

Carbon Footprint.

Carbon FootprintTM works to help organisations offset their CO2 through tree planting and community projects worldwide. By partnering with Carbon FootprintTM, we have planted native trees and shrubs such as Whitebeam, Hazel, Field Maple, Silver Birch, Rowan, Beech, Blackthorn, Holly and Dog Rose to create a Mattinson Forest that spreads across South East England. Carbon FootprintTM work in conjunction with the Florestal Santa Maria Project (FSM-Redd Project), designed to reduce deforestation in the Amazonian Rainforest. So, for every tree we plant in the UK we guarantee a tonne of CO₂ offset in Brazil too. Carbon FootprintTM have allowed us to not only do our bit for the environment but also commemorate moments of growth for our clients and candidates.